Red tape has a way of slowing innovative ideas or even stopping them in their tracks – and some organizations are ready for a change.
In recent months, companies like Microsoft, Amazon, and Google have adopted flatter organizational models to minimize bureaucracy, enhance efficiency, and expedite decision-making, according to Business Insider. So, they are reducing the number of managers in the organization and giving each remaining leader more direct reports to increase their “span of control,” a trend which the media has dubbed “The Great Flattening.”
Whether your company is adopting this same strategy, or you’re simply inheriting new team members or responsibilities as a result of a restructuring, you probably need to adapt your ways of working. Updating your management methods to address business transformations might help you support your employees through the transition and even build a tighter team as a result.
So, how can you scale your leadership to accommodate more team members and meet new challenges?
Communicate changes with empathy
As with any shake-up, your team might feel uncertain or anxious about the new direction. For example, certain employees may worry that being a part of a bigger team will mean they receive less attention from you as their manager. Try to keep this in mind when communicating the shift, and make sure you listen to everyone’s concerns with an open mind. Reassure them that you will make time for them and are committed to giving them what they need to be successful. Also, try to emphasize the positive aspects of the change, such as the opportunities for your team to make a bigger impact or focus on the work they are passionate about.
Lean into diversity
If your team has taken on more responsibility or if you find yourself with more members, consider all the incredible opportunities you now have to make your work even more meaningful. A larger team means more opportunities to leverage diverse expertise and skill sets. So, build excitement and momentum around new projects by having a brainstorming session. Ask for everyone’s best ideas for new programs and processes. Write them all down and encourage everyone to build on each other’s thoughts. Then, assess which ideas are feasible with the available resources and develop a plan of action to explore them in greater detail.
Delegate, delegate, delegate
When you are given more direct reports, you need to devote more time to one-on-ones, employee development, and culture-building, so you’ll have to delegate some of your other tasks to make room in your day. Pay attention to the core strengths of all your team members and consider asking them about hidden skills or interests they have that they rarely get to utilize in their everyday job. Use this intel to figure out who can take specific tasks off your plate. You might even find that employees are excited and even more engaged as a result of the new responsibilities. And while delegation might be nerve-wracking, try to be open to your team’s way of working. Give them as much trust and autonomy as possible so that they can run with their projects and you can have the time and mental capacity to invest in and support your team members.
Audit your processes
Communication becomes more complex as teams grow, and you might find that what worked in the past isn’t going to cut it anymore. To address this issue, make sure you still have the right communication channels and processes in place. Think about collaborating with your team to audit all your communication platforms, scheduling tools, and project management protocols, and be direct about asking if anything needs to be updated. Once everyone has settled on the right methods, write them all down and keep the document in a location where everyone can easily reference it. Doing this will reduce confusion and get your now larger team working together.
Leverage AI for more efficiency
Whenever possible, use AI tools to streamline processes, allowing you to focus more on strategy and team-building work. Maybe you use an AI notetaker to transcribe and synthesize your meeting notes with key action items for each team member, so you don’t have to send follow-ups. Or perhaps you set your project management software to automate assignments and deadline reminders, letting everyone check on progress without a bunch of back and forth. Research tools based on your specific needs and ask other leaders what tech they love. Don’t be afraid to try a few. When you find what fits, it can save you hours each week, without having to ask more from your team.
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